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Reservations of Accommodation for Ty Twt, New Quay are
accepted
subject to the terms of the following Conditions of Hire and
disclaimer.
1. Contract: all bookings will form a contract between the Hirer and the
Property owners. The accommodation is let for holiday purposes within the
meaning paragraph 9 of the First Schedule to the Housing Act 1988, and there is
no right of occupancy beyond the stated and agreed period.
2. Rental: Bookings for persons or groups under 21 years of age cannot be
accepted.
3. Bookings: Upon receipt of your enquiry by email or telephone, a cottage can
be provisionally booked. This will be held for a period of seven days only. If
no booking form and deposit is received within this period, then the provisional
booking will be cancelled.
4. Payment: Upon payment of the deposit and subject to acceptance of the
booking, the applicant becomes liable for the balance of the rent 6 weeks before
for the period of letting. Where payment in full has not been made by this date,
we reserve the right to cancel the booking and re-advertise the holiday. For
late bookings, payment in full by cheque must be received at least 14 working
days before occupancy; otherwise online credit card payment must be made by
arrangement.
5. Cancellation: Any cancellation following payment of a deposit or balance is
subject to a £20 administration fee. If cancellation occurs for any reason
within 28 days of the start of the holiday, he / she should advise us
immediately by telephone or e-mail followed by a confirmatory letter. Upon
receipt of such letter (but without any obligation to the hirer) The owners will
attempt to obtain a replacement letting, and if such a letting is obtained, will
then refund to the hirer any monies paid less the administration fee. If the
owners are unable to re-let, then they shall be entitled to retain all payments
already made. In the event of balance of rental payments not being made by the
due date (see item 4), the holiday week will be re-advertised and a refund of
the deposit will be given (less administration fee) only if the property can be
re-let. We advise guests to arrange cancellation insurance with the insurer of
your choice to cover such an eventuality.
6. Damage / Extra cleaning: All bookings are accepted on the condition that the
property is left in the same state of repair, order and cleanliness both inside
and outside as at the start of the holiday, should you not have time to leave
the house as you found it, there will be an additional charge of £30. It is
agreed that the person who made the booking will pay for breakage and / or
damage and cleaning if so required. All breakages should be reported to the
owners or the owner’s agent and minor damage should be noted in writing at the
termination of the stay.
7. Sleeping Capacity: The maximum number of people allowed is three, plus a baby
in a travel cot. Extra persons cannot be accommodated.
8. Availability: The Hiring Contract is made on the understanding that the
property and its facilities as published on the internet will be available for
the dates stated. In the unlikely event that the property is not available
through events arising out of the control of the agents or owners, then they may
be forced to cancel the booking. The hirer will be advised of any such
circumstances as early as possible, and will be refunded all monies paid in full
with the Hirer having no further claim against the agents or the owner.
9. Occupation times: Tenancies commence after 3.00 pm (unless otherwise agreed),
on the commencement date of the tenancy and terminate at 10.00 am on the leaving
date. This is to ensure that the Cottage can be properly prepared for the
subsequent guests.
10. Access to property: The Property Owner or his/her agents shall be allowed
access to the holiday accommodation at any reasonable time during any holiday
occupancy.
11. Pets. One well-behaved dog is welcome at Ty Twt, downstairs only.
12. Neighbours: The cottage is the annexe to a privately rented family farmhouse
with a shared garden. Please respect their privacy, as they will respect yours.
It is adjacent to five other independently owned holiday cottages with access to
communal facilities.
13. Linen: The property is equipped with bed linen, towels and tea towels.
Washing machines are available on the adjacent property.
14. Smoking: Smoking is not allowed inside the house. If guests wish to smoke in
the garden, then they should not leave cigarette ends on the property.
15. Special Needs: If you have special requests or needs, you are responsible
for advising us at the time of booking, although we cannot guarantee that any
requests will be met. Failure to meet special requests will not be a breach of
contract. It is your responsibility to satisfy yourself that the property is
completely suitable for your needs. Please note that if a particular requirement
is not specified on the Website then it is not provided.
16. Motor Car and Personal Belongings: Baggage and personal belongings are at
the Hirer's risk at all times, and no responsibility can be accepted for loss of
or damage to any vehicle or its contents. Off road parking is available.
17.Complaints: Every effort has been made to ensure that you have an enjoyable
holiday. If however, you have any cause for complaint please contact the site
manager or the agents immediately if any problem arises so that it can be
speedily resolved. We cannot subsequently consider any complaints or enter into
any correspondence about them unless this procedure has been followed. If guests
choose to terminate their holiday early for any reason and the above procedure
has not been followed, then the owners are entitled to retain the full rental
payment already made.
18. Owners Personal Property: This is a privately owned holiday home often used
by the owners. There may be personal items (books and maps) left in the house
which guests are welcome to share. Please leave these for others to use.
19. Data protection and Privacy: Information provided on Booking Forms will
remain confidential and will not be disclosed to a third party or used for any
other purpose.
20. Cleaning and maintenance of the property - West Wales Cottages act
only as booking agents and have no responsibility for the cleaning and
maintenance of this property. This is entirely the responsibility of the owners
and all questions regarding cleaning and maintenance should be addressed to
them.
Note: West Wales Cottages relies on information submitted to us by the holiday
cottage owners and we publish it in good faith. Visitors should be aware that
the information may be incomplete, inaccurate or may have become out of date.
Information given is for guidance only and should not be relied upon. No
representation or warranty is given as to the accuracy or completeness of the
information. If you require verified information please contact individual
cottage owners before booking your holiday. All the information published is
reviewed and approved by the holiday cottage owner prior to publishing. In the
unlikely case that you find there has been an inaccurate description of a
cottage then please contact West Wales Cottages and we will amend it.
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