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Reservations of Accommodation for 'Ty Gwyn' are accepted
subject to the terms of the following Conditions of Hire.
1. Contract. The contract of hire exists
between the Hirer and property owners.
2. Rental: Bookings for persons or groups under 21 years of age cannot be
accepted.
3. Bookings: Upon receipt of your enquiry by email or
telephone, a cottage can be provisionally booked. This will be held for a period of
seven days only.
If no booking form and deposit is received within this period, then the
provisional booking will be cancelled.
4. Payment: Bookings made within 6 weeks of your holiday date must be
paid for in full and in advance of occupation of the property. For a booking
made more than 6 weeks before your holiday starts we require a deposit of one
hundred pounds, which will be refunded in full if the reservation is cancelled
more than 6 weeks prior to occupancy. Short breaks must be paid for in full when
being booked.
5. Balance: Upon payment of the deposit and subject to acceptance of the
booking, the applicant becomes liable for the balance of the rent 6 weeks before
for the period of letting. Any late booking payment by cheque must be made at least
14 working
days before occupancy.
6. Damage / Extra cleaning:
All bookings are accepted on the condition that the property is left in
the same state of repair, order and cleanliness both inside and outside as at
the start of the holiday, should you not have time to leave the house
as you found it, there will be an additional charge of £30. It is agreed that the person who made the booking
will pay for breakage and / or damage and cleaning if so required.
All breakages should be reported to the owners and minor damage should
be noted in writing at the termination of the stay.
7. Sleeping Capacity: The maximum number of people allowed is six ( plus
a travel cot) and extra persons cannot be accommodated. Should a greater
number attempt to occupy the property, then the booking is cancelled forthwith,
the house must be vacated and no refund will be given.
8. Availability: The Hiring Contract is made on the understanding that
the property and its facilities as published on the internet will be available
for the dates stated. In the unlikely event that the property is not available
through events arising out of the control of the owners, then they may be forced
to cancel the booking. The hirer will be advised of any such circumstances as
early as possible, and will be refunded all monies paid in full with the Hirer
having no further claim against the owner.
9. Occupation times: Tenancies commence after 3 pm (unless otherwise agreed), on the commencement date of the tenancy
and terminate at 10.00 am on the leaving date.
This is to ensure that the Cottage can be properly prepared for the subsequent
guests. 10. Access to property: The Property Owner or his
agents shall be allowed
access to the holiday accommodation at any reasonable time during any holiday
occupancy.
11. Pets. We regret that pets cannot be
accommodated
13. Linen: The property is NOT equipped with bed linen or personal
towels, but bed linen can be supplied for an additional £25 per booking.
14. Smoking: Smoking is not allowed inside the
house.
15. Special Needs: If you have special requests or needs, you are
responsible for advising us at the time of booking, although we cannot guarantee
that any requests will be met. Failure to meet special requests will not be a
breach of contract. It is your responsibility to satisfy yourself that the
property is completely suitable for your needs. Please note that if a particular
requirement is not specified on the Website then it is not provided.
16. Motor Car and Personal Belongings: Baggage and personal belongings
are at the Hirer's risk at all times, and no responsibility can be accepted for
loss of or damage to any vehicle or its contents.
17. Cancellation and Insurance: If the hirer wishes to cancel the booking
more than 28 days before the holiday, a full refund will be given less an
administration fee of £20. However, if
that cancellation occurs for any reason within 28 days of the start of the holiday, he
/ she should advise immediately by telephone or e-mail followed by a confirmatory letter. Upon
receipt of such letter (but without any obligation to the hirer) the booking
agency will attempt
to obtain a replacement letting, and if such a letting is obtained, will then
refund to the hirer any monies paid less the administration fee of £20. If the agents are unable to re-let, then
the owners shall be entitled to retain all payments already made. We advise
guests to arrange cancellation insurance with the insurer of your choice to
cover such an eventuality.
18.Complaints: Every effort has been made to ensure that
you have an enjoyable holiday. If however, you have any cause for
complaint please contact the owners immediately if any problem arises
so that it can be speedily resolved. They cannot subsequently consider any
complaints or enter into any correspondence about them unless this procedure has
been followed.
19. Data protection and Privacy: Information provided on Booking Forms
will remain confidential and will not be disclosed to a third party or used for
any other purpose.
Note:
West Wales Cottages relies on information submitted to us by the holiday cottage owners and
we publish it in good faith. Visitors should be aware that the information may be incomplete, inaccurate or may have become out of date.
Information given is for guidance only and should not be relied upon. No representation or warranty is given as to the accuracy or completeness of the information. If you require verified information please contact
individual cottage owners before booking your holiday. All the information published is reviewed and approved by the holiday cottage owner prior to publishing. In the unlikely case that you find there has been an inaccurate description of a cottage then please contact
West Wales Cottages and we will amend it.
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