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Reservations of
accommodation are accepted at
Swn y Wylan subject to the following terms and Conditions of Hire.
1. Contract : All bookings will form a contract between the
Hirer and the Property owners. The accommodation is let for holiday
purposes within the meaning paragraph 9 of the First Schedule to the
Housing Act 1988, and there is no right of occupancy beyond the stated
and agreed period.
2. Rental: Bookings for persons or groups under 21 years of age
cannot be accepted.
3. Bookings: Upon receipt of your enquiry by email or
telephone, the cottage can be provisionally booked. This will be held
for a period of seven days only. If no booking form or 25% deposit is
received within this period, then the provisional booking will be
cancelled. Any late booking payment by cheque must be made at least 14
working days before occupancy.
Payment: Upon payment of the deposit and subject to acceptance
of the booking, the applicant becomes liable for the balance of the
rent 6 weeks before for the period of letting. Where payment in full
has not been made by this date, we reserve the right to cancel the
booking and re-advertise the holiday.
4. Damage / Extra cleaning: All bookings are accepted on the
condition that the property is left in the same state of repair, order
and cleanliness both inside and outside as at the start of the
holiday, should you not have time to leave the house as you found it,
there will be an additional charge of £30. It is agreed that the
person who made the booking will pay for breakage and / or damage and
cleaning if so required. All breakages should be reported to the owner
and minor damage should be noted in writing at the termination of the
stay.
5. Sleeping Capacity: The maximum number of people allowed is
clearly stated in the description and extra persons cannot be
accommodated.
6. Availability: The Hiring Contract is made on the
understanding that the property and its facilities as published on the
internet will be available for the dates stated. In the unlikely event
that the property is not available through events arising out of the
control of the owner, then they may be forced to cancel the booking.
The hirer will be advised of any such circumstances as early as
possible, and will be refunded all monies paid in full with the Hirer
having no further claim against the owner.
7. Occupation times: Tenancies commence after 3 pm (unless
otherwise agreed), on the commencement date of the tenancy and
terminate at 10.30 am on the leaving date.
8. Breakage Deposit: The owners reserve the right to impose a
returnable breakage / cleaning deposit of £100 per property for non -
family groups only - to be returned in part or full within seven days
of the group vacating the property.
9. Access to property: The Property Owner or his
representatives shall be allowed access to the holiday accommodation
at any reasonable time during any holiday occupancy.
10. Pets: Pets are permitted only by prior arrangement to this
property
11. Linen: The property is fully equipped with bed linen and
tea towels. Personal towels must be brought by the guests.
12. Smoking: Smoking is not allowed inside the houses.
13. Special Needs: If you have special requests or needs, you
are responsible for advising us at the time of booking, although we
cannot guarantee that any requests will be met. Failure to meet
special requests will not be a breach of contract. It is your
responsibility to satisfy yourself that the property is completely
suitable for your needs. Please note that if a particular requirement
is not specified on the Website then it is not provided.
14. Motor Car and Personal Belongings: Baggage and personal
belongings are at the Hirer's risk at all times, and no responsibility
can be accepted for loss of or damage to any vehicle or its contents.
15. Refunds: Any cancellation following payment of a deposit or
balance is subject to a £20 administration fee. If cancellation occurs
for any reason within 28 days of the start of the holiday, he / she
should advise us immediately by telephone or e-mail followed by a
confirmatory letter. Upon receipt of such letter (but without any
obligation to the hirer) The owners will attempt to obtain a
replacement letting, and if such a letting is obtained, will then
refund to the hirer any monies paid less the administration fee. If
the owners are unable to re-let, then they shall be entitled to retain
all payments already made. We advise guests to arrange cancellation
insurance with the insurer of your choice to cover such an
eventuality.
16.Complaints: Every effort has been made to ensure that you have an
enjoyable holiday. If however, you have any cause for complaint please
contact the owners immediately if any problem arises so that it can be
speedily resolved. We cannot subsequently consider any complaints or
enter into any correspondence about them unless this procedure has
been followed. If guests choose to terminate their holiday early for
any reason and the above procedure has not been followed, then the
owners are entitled to retain the full rental payment already made.
17. Data protection and Privacy: Information provided on Booking Forms
will remain confidential and will not be disclosed to a third party or
used for any other purpose.
Note: West Wales Cottages relies on
information submitted to us by the holiday cottage owners and we
publish it in good faith. Visitors should be aware that the
information may be incomplete, inaccurate or may have become out
of date. Information given is for guidance only and should not
be relied upon. No representation or warranty is given as to the
accuracy or completeness of the information. If you require
verified information please contact individual cottage owners
before booking your holiday. All the information published is
reviewed and approved by the holiday cottage owner prior to
publishing. In the unlikely case that you find there has been an
inaccurate description of a cottage then please contact West
Wales Cottages and we will amend it.
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