1. Contract :The Contract of Hire shall be between the Hirer and the Property owners. 

2. Rental: Bookings for persons or groups under 21 years of age cannot be accepted. 

3. Bookings: Upon receipt of your enquiry by email or telephone, the house can be provisionally booked . This will be held for a period of seven days only. If no booking form and deposit is received within this period, then the provisional booking will be cancelled (a longer period will be given for overseas bookings).

4. Payment: Bookings made within 6 weeks of your holiday date must be paid for in full and in advance of occupation of the property. For a booking made more than 6 weeks before your holiday starts we require a deposit of one hundred pounds. Short breaks must be paid for in full when being booked. 

5. Balance: Upon payment of the deposit and subject to acceptance of the booking, the applicant becomes liable for the balance of the rent 6 weeks before for the period of letting. Late booking payment by cheque must be made at least 14 working days before occupancy otherwise cash payment must be made upon arrival. 

6. Breakages / Cleaning Deposit: A refundable breakages deposit of £250 is required when the full balance is paid. All bookings are accepted on the condition that the property is left in the same state of repair, order and cleanliness both inside and outside as at the start of the holiday. It is agreed that the person who made the booking will pay for breakage and / or damage and cleaning if so required. All breakages should be reported to the owners and minor damage should be noted in writing at the termination of the stay. Once the property has been checked the security deposit will be returned in full if there is no damage and the property adequately cleaned. If you wish to book a cleaner for the end of your holiday, please do at the time of booking.

7. Sleeping Capacity: The maximum number of people allowed is 9 and extra persons cannot be accommodated. 

8. Availability: The Hiring Contract is made on the understanding that the property and its facilities as published on the internet will be available for the dates stated. In the unlikely event that the property is not available through events arising out of the control of the owner, then they may be forced to cancel the booking. The hirer will be advised of any such circumstances as early as possible, and will be refunded all monies paid in full with the Hirer having no further claim against the owner. 

9. Occupation times: Tenancies commence after 3 pm (unless otherwise agreed), on the commencement date of the tenancy and terminate at 10.00 am on the leaving date. 

10. Access: The Property Owner or his representatives shall be allowed access to the holiday accommodation at any reasonable time during any holiday occupancy. 

11.Pets: - Strictly no pets allowed in or outside the property. 

12. Linen: No linen is provided but duvets and pillows are supplied for each bed. You will need to bring adequate linen, towels and t towels for your stay.

13. Smoking: Smoking is not allowed inside the house. 

14. Special Needs: If you have special requests or needs, you are responsible for advising us at the time of booking, although we cannot guarantee that any requests will be met. Failure to meet special requests will not be a breach of contract. It is your responsibility to satisfy yourself that the property is completely suitable for your needs. Please note that if a particular requirement is not specified on the Website then it is not provided. 

15. Motor Car and Personal Belongings: Baggage and personal belongings are at the Hirer's risk at all times, and no responsibility can be accepted for loss of or damage to any vehicle or its contents. 

16. Cancellation and Insurance: If the hirer wishes to cancel the booking for any reason within 28 days of the start of the holiday, he should advise us immediately by telephone or e-mail followed by a confirmatory letter. Upon receipt of such letter (but without any obligation to the hirer) we will attempt to obtain a replacement letting, and if such a letting is obtained, will then refund to the hirer any monies paid. If the owners are unable to re-let, then the owners shall be entitled to retain all payments already made. We advise guests to arrange cancellation insurance with the insurer of your choice. 

17.Complaints: Every effort has been made to ensure that you have an enjoyable holiday. If however, you have any cause for complaint please contact the owners immediately if any problem arises so that it can be speedily resolved. The owners cannot subsequently consider any complaints or enter into any correspondence about them unless this procedure has been followed.

18. Data protection and Privacy: Information provided on Booking Forms will remain confidential and will not be disclosed to a third party or used for any other purpose. 

19. Safety : Care should be taken on the steps leading down to the back garden and children should be supervised in this area at all times. Care should also be taken exiting the front door on to the road side.

20. Owners belongings – The owners use the property regularly and would ask you to respect any personal belongings.

Note: West Wales Cottages relies on information submitted to us by the holiday cottage owners and we publish it in good faith. Visitors should be aware that the information may be incomplete, inaccurate or may have become out of date. Information given is for guidance only and should not be relied upon. No representation or warranty is given as to the accuracy or completeness of the information. If you require verified information please contact individual cottage owners before booking your holiday. All the information published is reviewed and approved by the holiday cottage owner prior to publishing. In the unlikely case that you find there has been an inaccurate description of a cottage then please contact West Wales Cottages and we will amend it. 
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