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Reservations of accommodation are accepted at 12 Lewis Terrace
subject to the following terms and Conditions of Hire.
1. Contract : The Contract of Hire shall be between the Hirer and the Property owners.
2. Rental:
Bookings for persons or groups under 21 years of age cannot be
accepted. Short break (low season) prices are based upon no more than 2
persons.
3. Bookings:
Upon receipt of your enquiry by email or telephone, a cottage can be
provisionally booked. This will be held for a period of seven days
only. If no booking form and deposit is received within this period,
then the provisional booking will be cancelled.
4. Payment:
Bookings made within 6 weeks of your holiday date must be paid for in
full and in advance of occupation of the property. For a booking made
more than 6 weeks before your holiday starts we require a deposit bond
of one hundred pounds, which will be refunded in full if the
reservation is cancelled more than 6 weeks prior to occupancy. Short
breaks must be paid for in full when being booked.
5. Balance:
Upon payment of the deposit and subject to acceptance of the booking,
the applicant becomes liable for the balance of the rent 6 weeks before
for the period of letting. Any late booking payment by cheque must be
made at least 14 working days before occupancy otherwise cash payment
must be made upon arrival.
6. Damage / Extra cleaning:
All bookings are accepted on the condition that the property is left in
the same state of repair, order and cleanliness both inside and outside
as at the start of the holiday, should you not have time to leave the
house as you found it, there will be an additional charge of £30. It is
agreed that the person who made the booking will pay for breakage and /
or damage and cleaning if so required. All breakages should be reported
to the owner and minor damage should be noted in writing at the
termination of the stay.
7. Sleeping Capacity: The maximum number of people allowed is clearly stated in the description and extra persons cannot be accommodated.
8. Availability:
The Hiring Contract is made on the understanding that the property and
its facilities as published on the internet will be available for the
dates stated. In the unlikely event that the property is not available
through events arising out of the control of the owner, then they may
be forced to cancel the booking. The hirer will be advised of any such
circumstances as early as possible, and will be refunded all monies
paid in full with the Hirer having no further claim against the
owner.
9. Occupation times: Tenancies commence after 2 pm (unless otherwise agreed), on the commencement date of the tenancy and terminate at
10.00 am on the leaving date. This is to ensure that the property can be properly cleaned and prepared.
10. Access to property:
The Property Owner or his representatives shall be allowed access to
the holiday accommodation at any reasonable time during any holiday
occupancy.
11. Linen: Bed Linen is provided, but towels are not
provided.
12. Smoking: Smoking is not allowed inside the house.
13. Special Needs:
If you have special requests or needs, you are responsible for advising
us at the time of booking, although we cannot guarantee that any
requests will be met. Failure to meet special requests will not be a
breach of contract. It is your responsibility to satisfy yourself that
the property is completely suitable for your needs. Please note that if
a particular requirement is not specified on the Website then it is not
provided.
14. Motor Car and Personal Belongings:
Baggage and personal belongings are at the Hirer's risk at all times,
and no responsibility can be accepted for loss of or damage to any
vehicle or its contents.
15. Refunds:
If the hirer wishes to cancel the booking more than 45 days before the
holiday, a full refund will be given. However, if that cancellation
occurs for any reason within 45 days of the start of the holiday, he /
she should advise us immediately by telephone or e-mail followed by a
confirmatory letter. Upon receipt of such letter (but without any
obligation to the hirer) We will attempt to obtain a replacement
letting, and if such a letting is obtained, will then refund to the
hirer any monies paid. If the agents are unable to re-let, then the
agents shall be entitled to retain all payments already made. We advise
guests to arrange cancellation insurance with the insurer of your
choice to cover such an eventuality.
16.Complaints:
Every effort has been made to ensure that you have an enjoyable
holiday. If however, you have any cause for complaint please contact
the owners immediately if any problem arises so that it can be speedily
resolved during your stay. We cannot subsequently consider any
complaints or enter into any correspondence about them unless this
procedure has been followed.
17. Data protection and Privacy:
Information provided on Booking Forms will remain confidential and will
not be disclosed to a third party or used for any other purpose.
18. Your Safety: There is a house book inside the cottage that provides a safety guide for our
guests with copies of operating instructions for appliances.
19. Cleaning and maintenance of the property
- West Wales Cottages act only as booking agents and have no
responsibility for the cleaning and maintenance of this property.
This is entirely the responsibility of the owners and all questions
regarding cleaning and maintenance should be addressed to them.
Note:
West Wales Cottages relies on information submitted to us by the
holiday cottage owners and we publish it in good faith. Visitors should
be aware that the information may be incomplete, inaccurate or may have
become out of date. Information given is for guidance only and should
not be relied upon. No representation or warranty is given as to the
accuracy or completeness of the information. If you require verified
information please contact individual cottage owners before booking
your holiday. All the information published is reviewed and approved by
the holiday cottage owner prior to publishing. In the unlikely case
that you find there has been an inaccurate description of a cottage
then please contact West Wales Cottages and we will amend it.
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