1. Contract :The Contract of Hire shall be between the
Hirer and the Property owners.
2. Rental: Bookings for persons or groups under 21 years of age cannot be
accepted.
3. Bookings: Upon receipt of your enquiry by email or telephone, a
cottage can be provisionally booked . This will be held for a period of seven
days only. If no booking form and deposit is received within this period,
then the provisional booking will be cancelled (a longer period will be given
for overseas bookings).
4. Payment: Bookings made within 6 weeks of your holiday date must be
paid for in full and in advance of occupation of the property. For a booking
made more than 6 weeks before your holiday starts we require a deposit of one
hundred pounds, which will be refunded in full if the reservation is cancelled
more than 4 weeks prior to occupancy. Short breaks must be paid for in full when
being booked.
5. Balance: Upon payment of the deposit and subject to acceptance of the
booking, the applicant becomes liable for the balance of the rent 6 weeks before
for the period of letting. Late booking payment by cheque must be made at least
14 working days before occupancy otherwise cash payment must be made upon
arrival.
6. Damage / Extra cleaning: All bookings are accepted on
the condition that the property is left in the same
state of repair, order and cleanliness both inside and outside as at the start
of the holiday, should you not have time to leave the house as you
found it, there will be an additional charge of £30. It is agreed that the
person who made the booking will pay for breakage and / or damage and
cleaning if so required. All breakages should be reported to the owners and
minor damage should be noted in writing at the termination of the stay.
7. Sleeping Capacity: The maximum number of
people allowed is 4 including babies and children - as clearly stated in the
description, and extra persons cannot be accommodated. Please note no change
of persons is allowed during the duration of the holiday.
8. Availability: The Hiring Contract is made on the understanding that
the property and its facilities as published on the internet will be available
for the dates stated. In the event that the property is not available through
events arising out of the control of the owner, or because of the sale of the
property, then they may be forced to cancel the booking. The hirer will be
advised of any such circumstances as early as possible, and will be refunded all
monies paid in full with the Hirer having no further claim against the owner.
9. Occupation times: Tenancies commence after 4
pm (unless otherwise agreed), on the commencement date of the tenancy
and terminate at 10.30 am on the leaving date.
This is to ensure that the Cottage can be properly cleaned and prepared.
10. Breakage Deposit: The owners reserve the right to
impose a returnable breakage / cleaning deposit of £100 per property for
non - family groups only - to be returned in part or full within
seven days of the group vacating the property.
11. Access: The Property Owner or his representatives shall be allowed
access to the holiday accommodation at any reasonable time during any holiday
occupancy.
13. Linen: The properties are equipped with
Quality bed linen and tea towels for the number of persons booking,
but not towels. Linen and blankets for the cot (if requested)
are not supplied and should be brought by the visitor.
14. Pets / Smoking: No pets allowed at this property.
Smoking is not allowed inside the house.
15. Special Needs: If you have special requests or needs, you are
responsible for advising us at the time of booking, although we cannot guarantee
that any requests will be met. Failure to meet special requests will not be a
breach of contract. It is your responsibility to satisfy yourself that the
property is completely suitable for your needs. Please note that if a particular
requirement is not specified on the Website then it is not provided.
16. Motor Car and Personal Belongings: Baggage and personal belongings
are at the Hirer's risk at all times, and no responsibility can be accepted for
loss of or damage to any vehicle or its contents.
17. Cancellation and Insurance: If the hirer wishes to cancel the booking
for any reason within 28 days of the start of the holiday, he should advise us
immediately by telephone or e-mail followed by a confirmatory letter. Upon
receipt of such letter (but without any obligation to the hirer) the owner will
attempt to obtain a replacement letting, and if such a letting is obtained, will
then refund to the hirer any monies paid. If the owners are unable to re-let,
then the owners shall be entitled to retain all payments already made. We advise
guests to arrange cancellation insurance with the insurer of your choice.
18.Complaints: Every effort has been made to ensure that
you have an enjoyable holiday. If however, you have any cause for
complaint please contact the owners immediately if any problem arises so that it
can be speedily resolved. the owners cannot subsequently consider any complaints
or enter into any correspondence about them unless this procedure has been
followed.
19. Data protection and Privacy: Information provided on Booking Forms
will remain confidential and will not be disclosed to a third party or used for
any other purpose.
